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Rebecca Spitzer's avatar

Yesss you had me at "The future is now, baby, and you’re working in it." and my current OOO is a lighter version of "If you need me urgently, reach back out in Sept" - I'm not promising to do anything at all on my end, in any timeframe.

All this is so real and so true - the amount of work we're doing has increased. Speed has increased. Expectations have increased. It's gross, and I don't know how to slow it all down.

Rebecca Silliman's avatar

I think my conclusion is - we can’t slow it down but hopefully we can, in some way, protect ourselves from being completely emptied out by it. It’s not especially OPTIMISTIC of me lol

State of Play's avatar

In Jevons' story, the party who saved on coal was the party who bought more of it. With AI, the person who gets the time savings and the person who decides what to do with them are often different people, which may be why the extra demand lands on the worker's desk rather than on the worker's terms.

McKinsey's survey of 1,719 executives across 97 countries found 80 percent of AI users report personal gains, while only 37 percent of organizations can point to an earnings impact, unchanged from last year. The explanation is my interpretation, not their finding, but it suggests the saved time is being absorbed somewhere nobody is measuring. Do your clients describe the extra load as new explicit tasks, or as a quiet rise in expected speed?

Rebecca Silliman's avatar

I’m hearing a lot of “do more with less” from folks I talk to . . . great question about where the benefits go!